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Frequently Asked Questions – further Products Information On this page you can find the most frequently asked questions about our products and the web shop. If you can not find the answer to your question here please do not hesitate to contact us with your specific request.
Why buying a duvet online? A duvet filled with natural down is an inimitable comfort element and has become a must-have. What could be more pleasant than finding a cozy bed and sleeping like a bird in its nest? There are 9 reasons why buying a duvet online at www.mussner.com: 1. You can buy your personal duvet directly via internet from your home, office or elsewhere, saving a lot of time. 2. In this way you can easily compare the different prices from several companies. 3. Because maybe you will not find near to your location a luxury European down filled duvet providing you the inimitable comfort. 4. Because the variety of filling elements and sizes at www.mussner.com is very rich. 5. The Mussner Collection of natural duvets comprises Goose and Duck down fillings, all of the highest quality, from Europe. 6. There is a complete offer of combining products such as duvet covers, bed linen and pillows. 7. It is very easy to see and get to the special offers and news on the website. 8. You’ll have the opportunity to make a surprise to your friends and sending gifts from distance. At www.mussner.com it is possible to send the goods to a specific address you indicate. 9. You can choose from different save payment options: Credit Card, PayPal, Payment in Advance. _____________________________________________________________________top How to choose the right duvet? Main characteristics and properties of down filled duvets: The quality of the down Nature has equipped Ducks and Geese with down and feathers. This unique natural protection even allows them to swim in the freezing waters. Down and feathers consist of small air channels. The air is an obstacle for the cold or the warmth to reach the body, thus isolating against the very cold temperatures and also the very warm temperatures. Down and feathers from seabirds are protected against humidity, and transports the humidity away from the body. This quality provides the comfortable and healthy micro climate which only a down duvet can offer. Filling power The filling power tells you a lot about the down qualities ability to fill your duvet, and to give room to the air that is warmed by your body when you sleep. The tickling, the inlets Inlets are made of the best Egyptian Cotton Batiste. This cambric is very light, bright and soft, and keeps the content inside the full length channels in the most satisfactory way. These qualities are woven to give the user maximum comfort, with a beautiful finish. The inlet-casing has to be made with a very tight weaving, it has to be thin, made with a 100% stain-resisting cotton, let the air and not the down go through. The stitching to be optimal has to let the down breathe but has to prevent it from moving. The Karo Step stitching, present in the Mussner Karo Step duvets is to guarantee to prevent a centralization of down in one part of the duvet. This stitching allows the down to be present homogeneously distributed in the duvet. The stitching The stitching to be optimal has to let the down breathe but has to prevent it from moving. The Karo Step stitching, present in the Mussner Karo Step duvets is to guarantee to prevent a centralization of down in one part of the duvet. This stitching allows the down to be present homogeneously distributed in the duvet. Humidity The body transpires almost half a liter of liquids every night. From nature the down and feathers are protected from water. This fact enables them to transport the humidity away from the body, without making you cold or uncomfortable. The down duvet will keep you dry, warm and comfortable. Common for all down duvets is this ability of transporting humidity from the body, making a unique microclimate that gives the extreme sensation of dryness and nicely tempered comfort. Allergies Allergy to down and feathers is rare! Please also observe that the cottonticking of down and feather pillows is also so densely woven that it represents an almost impenetrable wall for the ugly mite. Tailor made A special service of the Mussner Company is to make duvets in every measure that clients desire. Some clients often want individual solutions. The Mussner-Duvets are handmade and individually adjusted to meet the desires of the customer. From the cold to the warm person, from the summer season to winter season. Synthetic Duvets Quality man-made polyester filling creates duvets that are light yet warm. There is a choice of tog rating (shown below) to suit all requirements and the duvets are machine washable, the cover being easy care fabric and with intermittent stitch pattern to help secure the filling in place. A must for allergy sufferers. 100% polyester microfiber is brushed for luxurious softness. _____________________________________________________________________top Why buying a Mussner Duvet? The Mussner Company offers a large variety of goose down comforters, luxury comforters and down bedding. Down filled bedding and comforters are also ideal in any climate, year round, because the down feathers allow air to circulate. The Mussner Collection of natural duvets comprises Goose and Duck down fillings, all of the highest quality, from Europe. The ideal down duvet offers ‘warmth without weight’ and superb drape ability, so that the entire duvet snuggles around the body. It should give adequate insulation and be neither too hot nor too cold.The Mussner Collection of natural duvets comprises Goose and Duck down fillings, all of the highest quality, from Europe. The ideal down duvet offers ‘warmth without weight’ and superb drape ability, so that the entire duvet snuggles around the body. It should give adequate insulation and be neither too hot nor too cold. _____________________________________________________________________top Different Kind of Down Duvets The temperature of your bedroom will play a part in determining the best comforter for you. Comforters may be stitched in several ways. The way a comforter is constructed contributes not only to its looks but also to its insulating ability. Following are listed the 3 types of stitching by the Mussner Company. We indicate the warmth within a scale of 5 points. Box-Step (Fix-Step) This is a closed stitched duvet (box stitches) and the filling is fixed into different small boxes. They are box stitched to keep the luxury fillings evenly spread throughout the duvet. Every box is stitched all over the cover. The filling can not move and so the Box-Step Duvets will always maintain a uniform distribution of the filling. This stitching pattern gives the down very little room to puff up or "loft". This means there is less trapped air which allows not to be as warm as the following models. Mussner duvets are individually handcrafted and filled with premium quality of Goose Down on the inside and the finest 100% down-proof cotton ticking on the exterior covering to prevent escape of the feather and down. warmth scale: 
Quadro-Step This duvet has baffled box stitching, as it is literally stitched with several boxes with sides, so the down can loft and puff up more easily and insulate better. The End-to-End Baffle Box construction prevents movement of the filling and eliminates completely cold spots. . Mussner duvets are individually handcrafted and filled with premium quality of Goose Down on the inside and the finest 100% down-proof cotton ticking on the exterior covering to prevent escape of the feather and down. warmth scale: 
Karo-Step In open stitched duvets (Karo-Step), the filling can move inside the duvet. The Karo Step stitched Duvet, performs the maximum loft and cozy warmth. The Karo Step Duvets doesn’t have any cold spots because the stitching pattern, which tacks the front of the shell to the back, can prevent loss of insulation by keeping the down from shifting. A Karo Step design, which gives the appearance of random puckering, is considered excellent for warmth by providing plenty of room for the down to trap air. The Karo Step Duvet, with its open-sided stitches allows you also to fluff down evenly or concentrate it where you want more warmth. It represents the classic European pattern with a lofty, plush look. warmth scale: 
_____________________________________________________________________top Dimension of Duvets Standard sizes for duvets Single - 135 by 200 cm --- 53 by 79 inch Double - 200 by 200 cm --- 79 by 79 inch Double Comfort - 250 by 200 cm --- 100 by 79 inch King Size - 225 by 220 cm --- 89 by 87 inch Super King - 260 by 220 cm --- 102 by 87 inch Standard sizes for Pillows Ornamental Pillow - 40 by 40 cm --- 16 by 16 inch Ornamental Pillow - 50 by 50 cm --- 20 by 20 inch Italian Pillow - 50 by 80 cm --- 20 by 32 inch German Pillow - 80 by 80 cm --- 31 by 31 inch Europe Pillow - 60 by 80 cm --- 24 by 31 inch _____________________________________________________________________top Washing and Maintenance Maintenance: Duvets are made of long lasting materials. Remember to shake it gently every morning, and give it an airing now and then, but not directly into the sunlight. Certainly we can wash your duvet or steam-clean the duvet, which you should do every 7th year. It is also possible to increase the quantity of down if you want a warmer duvet, or extract down if that is necessary. Washing: Your duvet is machine washable at 30°C (warm). Twin size duvets usually fit in a 12kg washing-machine. Double, queen and king size duvets require 24kg washing machines. We advise you to add washing balls to your load to prevent down or feathers from being stuck on one side of the washing machine. Be aware that there is no need to insist on pushing the duvet into the washing machine if it is too small. However, we do recommend you to have your down duvet dry cleaned by a professional. You can also resend us your duvet. And we will wash it for you. Please note that in order not to damage the down quality of the duvets, we strongly advise that you dry clean every duvet and down blanket. Drying: It takes a long time for a duvet to dry, that time is necessary and very important. You should never use a duvet when it is still wet. Down and feathers could actually moisten your bed when the duvet is laid on the bed, and then create moulds effects. Duvet down duvets are anti-mould treated, it is then risk free, however your duvet will be fully effective when completely dry. Duvet dried in a dryer are not guaranteed and we strongly advise you against dryers that damage down quality. When possible, in summertime, we recommend you to hang out your duvet in a sunny and windy location. In wintertime, place your duvet in a heated and aired room. Once the duvet is dry, it has to be ruffled, i.e. you have to shake it vigorously and separate down and feathers that might be stocked in a same area of the duvet. _____________________________________________________________________top |
